Bourne Galletly Practice Team
40 North Road, Bourne, Lincs, England, PE10 9BT Also known as: Galletly Medical Practice 1,041 reviewsReviews
Have tried for a week to get an appointment with a nurse for a review on a scan I had.I received a letter from the practice about this and to make an appointment but that has proved impossible.
Phoned this morning at 8.32 all lines are busy call back later. Continue calling till you get through then no more available.
I understand there is pressure on the NHS but this situation is terrible.
K Heard
I went to the practice for the first time today. I was very, very impressed. Everything I’d want in a practice.
Very good service. Can’t thank the Doctor enough.
I explained about my cough and my hay fever on the phone. I was then given an appointment. When I got to the appointment the nurse did not know what I was there for, assumed HF was heart failure and not hay fever, and I had to answer the same questions all over.
The nurse was, I thought, quite abrupt, not particularly nice mannered and did not even try to answer questions about where prescriptions should go and how long they might take. Very strange and off putting really. There’s no need to be nasty about it, just say you don’t know.
Exceptional care.
Bourne Galletly Practice Team was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Bourne Galletly Practice Team: http://iwgc.net/ecb6j